Crate taken from the cooler
A person walked straight to the refrigerator, took a crate and left without paying while the cashier was busy with another customer. The operator sent the clip to the owner.
- Home
- Portfolio
Real reports from our operators
Thefts, staff and cash issues, after-hours checks and hourly reports, as our operators sent them to store owners. Client names, store names, staff names, faces and plates are hidden.
Can taken from the refrigerator
A man in red clothing and a hat took a can from the refrigerator and left without paying. Reported to the owner with the video.
Paid for one item, took more
A customer paid for a can, went back to the shelf, picked up more items and walked out without paying for them.
Drink opened and left unpaid
A customer opened a can, drank from it and left it on the counter without paying. After the alert, the owner confirmed he came back and paid.
Repeat non-payer spotted live
The operator recognized a man who had left without paying earlier, while he was back in the store. The owner made him pay.
Owner asks, operator reviews
The owner sent a photo and asked whether two customers stole anything. The operator reviewed the recording and explained what happened at the shelf.
Closing checklist missed
At closing the cashier did not lock the counter door with the key. The operator reported the cash count, the safe drop and how the store was closed.
Cash picked up from the floor
Money dropped by a customer was picked up by the cashier. The operator also reported the cashier playing a gaming machine while the store was empty.
Cigarette taken without paying
A cashier came in, took a cigarette and left without paying. Reported with the clip during a busy student rush.
Shift times and hourly counts
Cashier arrival and departure times, plus an hourly report of purchases, walk-ins, kids and thefts.
Unknown person behind the counter
Someone the operator did not recognize was serving customers behind the counter. The owner confirmed he was a new cashier.
Back gate left open
The store was closed and the back gate was open. The operator sent a marked snapshot to the owner and confirmed who was inside the counter.
Police check after closing
After closing, a police car stopped outside. The officer checked the back door with a flashlight and tried another gate. The operator reported each step.
Alarm call checked
The owner got a security call. The operator reviewed the playback from closing time onward and found no activity, so the alarm was likely a technical fault.
Vehicle parked outside
A black vehicle stayed outside the store for a long time. The operator reported that one person got out, met someone, and both drove off.
Burglar alarm watch
The owner asked to be called about any disturbance at his stores. The operator confirmed close after-hours watch and an immediate call if anything happens.
Quick status check
Owner: how is everything at the store? Operator: the store is closed and there is no activity outside or inside.
Suspect caught by police
A person ran into the room next to the refrigerator and hid. A police officer came in and took him away. The owner received the full video.
Broken glass footage
The owner reported broken glass around noon. The operator pulled the footage and sent the backroom clip.
Possible weapon flagged
The operator flagged a person who appeared to carry a gun and asked the owner to review the footage. Nothing was stolen.
Hourly store reports
Hourly counts of purchases, walk-ins, kids and thefts, plus the time the cashier spent outside the store.
Cameras checked after a reset
After the DVR was reset, the operator confirmed every camera was working and sent the camera grid.
New location set up
The owner installed CCTV at another location. Our team handled the online setup so it could be added to monitoring.
Live answers for the owner
Is anyone in the kitchen right now? The operator checked the cameras and answered within minutes.
Regular updates
Cash counting and customer activity updates with clips. The owner thanked the team for the report.
Theft report checked fast
Store staff caught someone stealing from the auto section. The operator checked the cameras right away and confirmed the view with the owner.
Screenshots come from our team’s WhatsApp groups with clients, shared with names, faces and locations removed. Camera stills are pixelated.
Want reports like these for your site?
Start a 7-day free trial on the cameras you already have.